Absolutely – you are always completely safe when purchasing with Montredo! We guarantee the sale of 100% authentic, unworn timepieces, and all of our items are delivered securely in their original packaging. You will also receive an official warranty card which entitles you to the full, international manufacturer’s warranty.
The Trusted Shops seal is only awarded to online stores who have been approved according to over 100 different quality benchmarks. These include; creditworthiness, 100% trustworthiness, price transparency, customer service, and data protection.
The Visa and MasterCard Secure Code payment method uses a secure password protection feature, to ensure the best possible data security for your online credit card purchases.
Pay securely with PayPal. Your bank data is protected with the latest encryption standards when you use your PayPal account, and you will not be required to enter any of your card details directly. PayPal also provides additional customer protection, for extra safety.
All data is transferred via SSL (Secure Socket Layer) on our website. Your personal data, including your address, login information, and payment details are encrypted via SSL. We use an SSL-certificate with an SSL 3.0 encryption, as well as an encryption length of 2064-bit RSA and 256-bit AES.
Shipments to any address within the EU are free-of-charge, tracked and fully insured with either FedEx, TNT, or DHL Express. You will also receive a tracking number the moment your package has been dispatched for delivery. If you require any further information with regards to shipping, please feel free to contact our Customer Service Team at – firstname.lastname@example.org
Warranty: All brand new watches come with the full international manufacturer’s warranty. You will receive an official warranty card, and this will enable you to visit any worldwide authorized concessionaire, should you encounter a warranty issue within the warranty period. Please note that your warranty card is dispatched 30 days after the date you receive your item, and this is due to the 30 day returns policy that we offer at Montredo. As soon as this time passes, our concessionaire will activate your warranty, and dispatch your card to the same delivery address as your order.
Money back guarantee: If for any reason you are not thoroughly satisfied with your purchase, you are able to return your watch for a full refund within 30 days of receiving it. Simply let us know of your wish to return within these 30 days, and we we will arrange for the collection of your item at no cost to yourself. Once your item has been returned to our concessionaire, you will be refunded the full amount for your order. Please note that your order must be returned in a new, unworn condition.